AI healthcare outreach · Powered by CALL-E

Follow-up care that reaches patients before risk escalates

AfterCare places structured post-discharge calls, scores clinical risk from each conversation, and surfaces clear actions for care teams — so recovery stays supervised after discharge.

Start with AfterCare See how it works

Consent-aware voice agents. Explainable risk. Clinician-ready summaries — built for hospital operations.

Clinical workspace

Live

Post-discharge roster

Risk-prioritized follow-ups

3 queued

AR
A. Rahman
Low
Stable recovery · meds on track
SM
S. Mehta
Medium
Mild pain · follow-up scheduled
JO
J. Okonkwo
High
Shortness of breath flagged

Project basis

Why post-discharge AI matters

Readmissions and delayed complication detection remain persistent gaps. AfterCare closes them with clinically grounded outreach — not another static reminder board.

Continuity breaks at discharge

Patients leave with instructions and red flags to watch — but most systems lack a reliable way to check in once they are home.

Early signals are easy to miss

Pain, non-adherence, fever, or breathing trouble often surface days later — when a timely call could have changed the path.

Manual outreach does not scale

Care teams cannot personally call every discharged patient. High-risk cases need priority without burning clinician time.

What we built — a modular follow-up agent that schedules calls, converses through CALL-E, receives transcripts, scores risk, escalates emergencies, and presents patient status in one operational workspace.

How it works

One clinical loop. Clear ownership.

From discharge record to clinician action — auditable, consent-aware, and designed for working care teams.

Register the patient

Capture discharge context, clinician ownership, and consent. Live calls never proceed without consent on file.

Schedule outreach

Queue follow-ups for a precise time or trigger immediately. Missed calls retry within clear attempt limits.

CALL-E converses

A goal-driven voice agent checks symptoms, medication adherence, and recovery concerns — not a rigid script.

Score and escalate

Transcripts become structured findings and risk levels. Critical signals alert the care team right away.

Services

What AfterCare offers

Practical capabilities for hospitals that need reliable post-discharge outreach without expanding call-center headcount.

Automated voice follow-up

Outbound clinical check-ins through CALL-E, with dry-run mode and consent gates for live outreach.

Symptom & risk intelligence

Extract symptoms, severity, and compliance. Score risk as low, medium, high, or critical.

Emergency escalation

Keyword backstops and risk thresholds notify clinicians when urgent concerns appear.

Disease-aware protocols

Structure conversations around discharge diagnosis so outreach stays clinically relevant.

Patient registry & status

A living roster with consent state, current risk, and the latest call outcome.

Transcripts & history

Review summaries, full transcripts, and symptom findings from every completed call.

Workflow

From patient data to clinician action

Typography and sequence create the hierarchy — not visual noise. Every step has a clear job.

Input

Discharge record

Identity, diagnosis, clinician, phone, and consent.

Action

Agent conversation

CALL-E runs a structured recovery check-in by phone.

Insight

Clinical summary

Symptoms, risk level, emergency flags, transcript.

Response

Care team follow-through

Clinicians review status and act on escalations.

Next step

Build the clinical workspace next

This overview introduces AfterCare. Patient registry, risk status, call history, and escalation actions are the next screens in the product experience.